Courses
Courses come with a 14-day refund window from the date of purchase, provided you have completed less than 30% of the lessons.
Digital products
Because digital products are delivered instantly, they are generally non-refundable once downloaded - except where the file is faulty or materially not as described.
How to request a refund
Email support@permanentskill.com with your order number. Approved refunds are returned to your original payment method within 5–10 business days.